Contact & Support
We're here to help. Get in touch with us using any method below.
support@aikenpeps.net
We respond within 24 hours
Response Time
Business hours: Monday - Friday, 9 AM - 5 PM EST
Urgent inquiries may be prioritized
Send us a Message
Frequently Asked Questions
What is your response time?
We aim to respond to all inquiries within 24 business hours. For urgent matters, please reach out on Discord.
How do I track my order?
You'll receive a tracking number via email once your order ships. All orders ship within 2-3 business days.
What if my order arrives damaged?
Contact us immediately with photos of the damage. We take product integrity seriously and will work with you to resolve the issue.
Do you offer bulk discounts?
Yes! We offer tiered discount codes for bulk orders. Contact us for custom pricing on large orders.